Applies to all cancellations made after May 1, 2020
In order for our guests to have greater flexibility in the planning and booking of their vacation accommodations, we have revised our cancellation and transfer policies. In the event you need to change your vacation plans, we believe these changes will provide you with reasonable and accommodating options.
In the event that you need to cancel a reservation, Holiday Vacation Rentals must be notified in writing (email correspondence is acceptable).
There is a 100% refund for cancellations made sixty (60) days prior to the arrival date.
If the reservation is cancelled thirty-one (31) days prior to the arrival date, 100% of the rental amount will be refunded less the reservation fee and a $250.00 cancellation fee. There are no refunds for reservations cancelled thirty (30) days or fewer prior to the arrival date.
The $250.00 cancellation fee will be applied to any new reservation made within one year.
Trip insurance is highly recommended to protect your trip against trip cancellation. Standard Travel Protection is 7% of the rental rate and non-refundable fees. Cancel for Any Reason is 10.8% of the rental rate and non-refundable fees. Travel Protection Insurance is optional. The insurance premium will be added to the Advance Payment and is not refundable. Please click here to view coverage options or to speak to an insurance representative to discuss trip protection.
Holiday Vacation Rentals will waive transfer fees and provide full credit to move a reservation to future dates within the same property up to one year in advance. Transfers are subject to availability and approval of the property owner. Requests for transfers must be submitted in writing to HVR (email correspondence is acceptable), a minimum of thirty (30) days prior to arrival date. No subsequent waiver of transfer fees will be honored. If transferring to a lower-priced season, no refund will be given for the difference in rate. If transferring to a higher-priced season, the difference will be charged 30 days prior to arrival.
We’re working hard to keep you safe and healthy and have implemented new, rigorous cleaning procedures for our managed properties.